Terms & Conditions

Last updated: 18th November, 2025.

Welcome to JoeParkersCollections (“we”, “our”, “us”). By accessing or using our website and services, you agree to the following Terms & Conditions (“Terms”). Please read them carefully. If you do not agree, you must stop using our website immediately.

⸻

1. GENERAL INFORMATION

JoeParkersCollections is an online retail store providing fashion apparel, footwear, and accessories.
Throughout this policy, “you” and “your” refer to the customer, user or website visitor.

We reserve the right to update or change these Terms at any time. The latest version will always be posted on our website.

⸻

2. ELIGIBILITY

By using this website, you confirm that:

• You are at least 18 years old, or using the website under the supervision of a legal guardian.
• You agree to comply with all applicable laws and these Terms.

⸻

3. PRODUCTS & AVAILABILITY

• All products and prices are subject to change without notice.
• We aim to provide accurate product descriptions, images, and details, but errors may occur.
• In case a product becomes unavailable after purchase, we will notify you and issue a full refund.

⸻

4. ORDERING PROCESS

When placing an order, you agree that:

• All information provided (name, address, contact details) is accurate.
• You are authorised to use the payment method provided.

We reserve the right to cancel or refuse an order if:

• Fraud or suspicious activity is detected
• The item is out of stock
• Payment is not confirmed
• Incorrect pricing or product information was displayed

⸻

5. PRICING & PAYMENT

• Prices are listed in GBP (£) unless otherwise stated.
• Payments must be completed before orders are shipped.
• We accept multiple secure payment methods including debit/credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay.
• Prices may change at any time but will not affect orders already placed.

⸻

6. SHIPPING & DELIVERY

By placing an order, you agree to our Shipping Policy.

Delivery times are estimates and may vary because of:

• Courier delays
• Weather conditions
• Customs processing (for international orders)

We are not liable for delays outside our control.

International customers:
You are responsible for any customs fees, import duties, or taxes charged by your country.

⸻

7. RETURNS, EXCHANGES & REFUNDS

Returns and exchanges are subject to our Returns Policy.

We do not accept returns for:

• Used or worn items
• Items without original packaging
• Personalised or customised items
• Final sale or discounted items

Refunds are issued only after returned items pass quality checks.

⸻

8. ORDER CANCELLATION

You may cancel your order within 1 hour of placing it by contacting us directly.
After this window, we cannot guarantee cancellation as the order may have already been processed.

We reserve the right to cancel any order at our discretion.

⸻

9. ACCOUNTS & SECURITY

If you create an account, you are responsible for maintaining confidentiality of your login details.
You agree to notify us immediately of any unauthorised use of your account.

We are not liable for losses caused by unauthorised access resulting from your failure to secure your account details.

⸻

10. INTELLECTUAL PROPERTY

All content on JoeParkersCollections—including logos, branding, images, text, graphics, product photos, and website layout—is the exclusive property of JoeParkersCollections.

You may not:

• Copy
• Distribute
• Republish
• Modify
• Sell
  any content without our written consent.

⸻

11. USER CONDUCT

You agree not to:

• Use the site for fraudulent or illegal purposes
• Attempt to gain unauthorised access to our systems
• Upload harmful content (viruses, malware)
• Engage in abusive or harmful behaviour towards our staff or customers

Violation of these terms may lead to account termination and legal action.

⸻

12. LIMITATION OF LIABILITY

To the maximum extent permitted by law, JoeParkersCollections is not liable for:

• Lost profits or revenue
• Indirect or consequential damages
• Delays in delivery
• Loss or damage caused by third-party couriers
• Inaccurate information caused by user error

Your use of the website is at your own risk.

⸻

13. WARRANTIES & DISCLAIMERS

We make no guarantees that:

• The website will be error-free
• The website will operate without interruptions
• All product colours will display accurately on your device

All products are provided “as available” and “as described,” to the best of our ability.

⸻

14. THIRD-PARTY LINKS

Our website may contain links to external websites.
We do not control and are not responsible for:

• Their content
• Their privacy practices
• Any transactions completed on third-party sites

Use them at your own discretion.

⸻

15. PRIVACY POLICY

Your privacy is important to us.
By using this website, you agree to our Privacy Policy, which explains how your data is collected, used, and protected.

⸻

16. GOVERNING LAW

These Terms are governed by the laws of the United Kingdom.
Any disputes will be handled exclusively by UK courts.

⸻

17. CONTACT INFORMATION

For questions regarding these Terms, contact us at:
📩 support@joeparkerscollections.com